Privacy Policy

1. We respect your privacy. Protecting your privacy is important to us.

This policy will help you understand how we collect, use and safeguard the personal information you provide.

Belvidere Winery - Langhorne Creek Premium Vineyards Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles of the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

2. Collection of personal information

Belvidere Winery - Langhorne Creek Premium Vineyards Pty Ltd will occasionally receive and store the personal information you enter onto our website, provided to us directly or in other forms.

You may be able to provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

We may also be able to collect any other information you provide while interacting with us.

3. How we collect your personal information

Our website is intended for visitors aged 18 years and over, and we do not knowingly collect data relating to minors.

4. Use of your personal information

Belvidere Winery - Langhorne Creek Premium Vineyards Pty Ltd may use personal information collected from you to provide you with information, updates and our services. We may also inform you of new and additional products, services and opportunities you're looking for. We may use your personal information to improve our products and services and better understand your needs.

We may reach out to you by various measures including, but not limited to, telephone, email, SMS, or mail.

5. Protecting your information

Any payment information we collect is done so under SSL - a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.

6. Security of your personal information

Belvidere Winery - Langhorne Creek Premium Vineyards Pty Ltd is committed to making sure that the information you provide to us is secure. To prevent unauthorised access or disclosure, we have established suitable physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification, and disclosure.

The transmission and exchange of information are carried out at your own risk. We cannot guarantee the security of any information you transmit or receive from us. Although we take measures to protect against unauthorised information, we cannot assure you that the personal information we collect will not be shared in a manner inconsistent with this Privacy Policy.

7. Complaints about privacy

If you have any complaints about our privacy practices, please send details of your complaints to 1/206 Greenhill Road, Eastwood, South Australia, 5063. We take complaints very seriously and will respond as soon as we receive written notice of your complaint.

8. Changes to the Privacy Policy

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, at our sole discretion, and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

9. When you visit our website

When you visit our website (www.belviderewinery.com), we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site so that we can improve our service.